Privacy Policy
The Shedmate's Privacy Policy was updated on January 8th 2023
We take your privacy seriously and are committed to safeguarding your privacy. Because we do gather certain types of data from visitors to our website and application, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather and how it is used.
Collection and Use of Personal Information
In order to provide you with our products or services or respond to any inquiry that you may have, Shedmate might ask you to provide your personal information when navigating in our website or talking to one of our representatives. We may share your information with affiliates, following this Privace Policy. In addition, your information can be used to improve our products, services, advertising and content. If you don't provide the information that we might request, Shedmate can't guarantee that we will be able to reach you or deliver our products and services.
We will not share any personal information you've provided to us with anyone without your consent other than to provide the service you've requested.
We may request and collect the following type of personal information:
When you register your email and name on our website or register to any of our products, webinars or educational content, we might ask you to provide information such as: personal name, email, address, contact preferences, location information, etc.
How is this information used
The personal information provided to us allows Shedmate to communicate with you and keep you posted of the recent changes and updates. We may use your personal and professional information, with your consent, for compliance with legal obligations, communication and marketing purposes.
We may use your information if you apply for a position with our team in order to select candidates and analyze employment options.
We may use your information for internal purposes such as data analysis, continuous development, services and general communication, to help diagnose problems with our server, administer the website, and compile broad statistical data.
From time to time we may use your information to send you relevant information about new products, solutions, support, etc. In every email we send, there will be an option to opt our from the list if you don't want to receive these emails from us. However, information such as changes to our terms, conditions and policies, your purchase details and any inquiry you may have won't have the option to opt out since they are important information to you.
We may use your personal information for anti-fraud purposes, loss prevention, security , pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
Information Voluntarily Provided
Any information you provide to us (i.e., name, email address, company name, address and e-mail, etc.) is securely maintained on our web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out procedures below). This data may also be used to tailor your experience on our site by providing content that is relevant to your interests and geographic region.
Third party source information
We may receive your personal information from other affiliates or business partners, as well as available information from in the internet, forums or direct references. For employment matters, your information might come from a recruiter or external website. In this case, we will use this information to contact you regarding potential opportunities to work with us and general communication.
Accessing Our Website from Outside of Australia
If you are visiting our website from a location outside of Australia, your connection will be through and to servers located in Australia. Any information you provide during your visit will be processed and maintained on our web server and other internal systems located within Australia.
External Links
Our website may contain links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our site.
Passwords
The personal data record created through your registration with our website or application can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Public Forums
Our website may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information in these areas.
Opt-out Procedures
You may always opt-out of receiving future communications from us. Our site allows users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.
Contacting Us
If you have questions concerning this Privacy Policy, you may contact us at admin@shedmate.com.au
Cookies and Other Technologies
Shedmate's website, online services, applications (including Shedmate), email messages and advertisements might include facebook pixels, web beacons, "cookies" and other technologies in order to provide client usage information for continuous improvement. These technologies can tell us what parts of the website are being visited, what hiperlinks are being used, and facilitate the analysis of marketing campaings and software usage. We treat this information as non-personal information.
Internet Protocol (IP) adresses or similar identifiers might be considered personal information by local law. Therefore, we use in general IP adresses or similar identifiers as personal information.
We also use cookies and other technologies to remember personal information when you use our website, applications or plugins. This provides a better user experience. For example, we might show our website in your own local language based on your location. We might address you by your first name in our applications or communications.
Our website and applications might gather some information automatically to create log files. This includes:
Operating system, date/time stamp, Internet Protocol (IP) adresses, clickstream data, browser type and language. This information helps our team to understand and analyze website and application usage, trends, manage online resources, etc. All of this is used to improve our services and products. We might also use similar information for marketing purposes.
In some of our communication via e-mail, we might use a "click-through URL" linked to our application or website. When you click on links in the emails that we receive, we might track this click-through data to analyze our campaigns and provide a personalized experience for the user, allowing us to increase or reduce the amount of information that we share with you based on your interests. If you prefer not to be tracked through click-through URLs, you should avoid clicking on emails received from our company.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +61 (08) 8733 4661 or via email.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize our service for customer experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website.
Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.